Encore Selling™

Encore Selling™

Encore Selling is a proprietary methodology that uses a variety of silent communicators to enable you to connect “24/7″ with prospects and customers.

Encore Selling is composed of thoughtful, purposeful, genuine communication and selling techniques that improve customer loyalty, attract new business, and shorten the sales cycle for sales professionals.

Benefits of Encore Selling Training:

  • Develop a competitive advantage
  • Improve communication clarity
  • Create selling opportunities 24/7

What You’ll Learn:

  • How to use silent communicators to build a relationship and make a sale
  • The connection between music and selling
  • Controlling the emotion of the sale through the use of W

Who Should Attend:

  • Sales Professionals
  • Customer Service Representatives
  • Entrepreneurs

Course Outline:

  • The Basic Communication Model
  • The definition of Outfluence
  • Silent Communicators in Music and their relationship to Business
  • Description and Components of Constant Messaging
  • Silent Communication Sales Tools, Oral and Written

Encore Selling is a 90-minute seminar.  Please call 888-881-1660 for additional information about this seminar or to schedule Public Speakers Kay Betz, MBA, or Eric Byrd, Jazz Ambassador to the United States Department of State and the Kennedy Center for the Performing Arts.

Presenters:

 

Kay Betz, MBA

An educator, entrepreneur and business consultant, Kay Betz approaches life and business with enthusiasm. She is a principal in and the Chief Financial Officer of Al Betz & Associates, Inc., a nationally recognized litigation support services company. Kay is a co-founder of Outfluence, LLC, a publishing and teaching organization focused on communication and performance in business and personal relationships. Kay is also a consultant to nonprofit organizations and she teaches management to McDaniel College graduate students entering the human services profession. Kay earned her undergraduate degree in economics from Towson University and a Masters of Business Administration from Mt. St. Mary’s University in Emmitsburg, Maryland.

Eric Byrd

Internationally acclaimed jazz pianist/vocalist Eric Byrd has been playing professionally and composing music for over 20 years.  Considered the “Jazz Ambassador of the United States Department of State,” Eric is also an educator and an entrepreneur. The fundamental elements of his performance style integrate the principles of swing and be-bop, rousing gospel-tinged chords and trilling blues. Byrd has performed with Wynton Marsalis, Ethel Ennis, and Charlie Byrd, just to name a few.  Along with his own recordings, he guests on over a dozen CDs by others.  He is currently a half-time Music Lecturer at McDaniel College, where he completed his undergraduate degree.  He received his Masters in Music degree in 2001 from Morgan State.