Do you know what your silent communicators are saying about you and the company you represent? Court Reporters and Captioners must possess excellent listening skills. They must have good English, grammar, and punctuation skills. And excellent hearing is a must. Yet 70% of communication is delivered, and received, silently.

Outfluence®, LLC builds business and develops people who use Constant Messaging®, a Quiet Storm, and Inspired Performance to initiate and foster mutually profitable business and other relationships. This new level of performance results in turning good clients into advocates, increased jobs for the individual reporter/captioner, increased sales for the court reporting firm.

1. The Gig Starts When You Leave the House: Building Awareness of Constant Messaging®

   1. Sensory Perception in the Communication Process
   2. How Decisions are Made
   3. Awareness of your Messaging
   4. Crafting and Controlling the Court Reporting Message
   5. Thoughtful, Purposeful and Genuine Messaging
   6. Establishing your Brand
   7. Living and Promoting your Professional Brand 

   Constant Messaging® helps you:

   • Constantly Market your Business
   • Constantly Promote your Business
   • Constantly Sell, Silently
   • Constantly Build New Relationships
   • Constantly Increase Sales Through Increased Visibility

2. Creating a Firm-Wide Quiet Storm of Outfluence

   1. Purpose of a Quiet Storm
   2. Components of a Quite Storm
   3. Team Concept During the Storm
   4. Identifying the Key Communication Moments
   5. Role-playing
   6. Look at the Storm from the Client’s Perspective

   Creating a Quite Storm of Outfluence helps you:

   • Create Client Peace of Mind
   • Build Performance Trust Internally and Externally
   • Turn Good Clients into Advocates
   • Increase Sales

3. How to Inspire Your Court Reporting Performance

   1. The Impact of Inspiration
   2. Components of an Inspired Performance
   3. Dissecting the Components
   4. The Kenny G Model
   5. “But Nobody Acknowledges the Reporter/Captioner”
   6. The Power of Silence

   An Inspired Performance will:

   • Attract Admirers
   • Gain Respect for Your Ability
   • Encourage Referrals
   • Solidify Relationships
   • Build Client Confidence

“Be so good that they can’t ignore you.”  Steve Martin

Each seminar includes a 3-hour lively and fun presentation.

For information on programs,  please contact Al Betz at  al.betz@outfluence.com, 410-365-0742. 

If you represent a state or local court reporting association, or a reporting school, we will provide a speaker for you at no fee.  Call us at 888-881-1660 for more information.

BIO

Al Betz, President of Al Betz & Associates, Inc., began his court reporting career in 1968. His career traveled the path from the Maryland Workers’ Compensation Commission to the United States District Court for the District of Maryland. He has faithfully recorded some of history’s notable court cases, including those of Oliver North, John Hinckley, Jr., and grand jury investigations of former President Clinton. Al has a nationwide reputation as a realtime reporter, an author, and a leader in the court reporting profession. He has interviewed and transcribed the stories of numerous subjects, including families of 9/11 victims in an effort to preserve their loved ones’ life stories. He has published three books, Polishing the Pearl, the Art of Professional Performance, Outfluence, The Better Way to Influence, and Power Writers, Stories of the World’s Trusted Court Reporters and Captioners, each of which is available online at www.Outfluence.com.  Al is a member of the National Court Reporters Association, the Maryland Court Reporters Association, and S.T.A.R.  He is an entrepreneur, an author, and a public speaker. He loves his family and he loves his country. He believes in hard work, inspired performance, giving back, second chances, and always moving forward.

According to Jim Cudahy, Senior Director of Marketing & Communications of the National Court Reporters Association , “Those who are considering a career in court reporting want to know what the future has in store for their would-be vocation. The future indeed looks bright and, in ‘PowerWriters,’ Al Betz has put together a resource that anyone even remotely considering court reporting as a career would do themselves a favor by reading this book. NCRA is thrilled to be partnering with Al on distribution of this great new resource.”

Speaking Experience

National Court Reporters Association

Trial Technologies, Incorporated

Baltimore-Washington Chamber of Commerce

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