75% of businesses own a company page, like Facebook, Twitter, or LinkedIn.
But only 69% of that percentage actually post.
Who cares? Well, it seems, everyone does nowadays.
A shocking 73% of Americans use social media today. (1) That's a large potential audience for your business. And not everyone is micro-blogging about what brand of dental floss they use, or Instagraming their duck lips. For the business professional, social media can be the most valuable tool in your kit, whether you are an owner, a marketer, or just a member of the workforce.
In the business world, the quickest way to sell is through visibility. The consumer sees your product, likes it, and thus considers buying into it. Social media can be your best introductory 'handshake'. You present your cause the way you want it to be seen, more easily than ever before. Most sites like Facebook, Twitter, LinkedIn, and Instagram are free to use, which effectively eliminates other costly methods meant to increase visibility, like newspaper ads, or radio segments.
You also have the opportunity to attract more customers. In 2013, 52% of all marketers attracted new customers via Facebook alone. (2) The relationship between the company and the consumer has become closer, and easier to nurture, with the advent of immediate personalized messages.
Customer service is easier than every before, too. Every consumer can reach out, and feel like they are safe in your company's hands. Check this out:
Possibly your greatest advantage, when using social media, is the ability to observe your audience first hand. What do they need? How can you better serve them? These are questions your marketing department is asking themselves everyday, and now we have exact answers. Got a new idea? New product? Share it with your followers and friends, and get instant feedback. You can also distinguish your group of people with a hashtag, like #Outfluence, to promote a feeling of unity, and keep up with everyone's latest point of view.
"If you can write with a smile and insert emotion into your respectful and coherent messages, you are again sending a silent message. The person you are communicating with will know that he or she is important and worth the extra time you take to get the message just right."
-Al Betz, Co-founder of Outfluence
There is such a thing as online etiquette, though. For example, you may want to avoid doing this:
Bottom line? Start Tweeting.
Need help? Have questions? Chat with us today on Twitter @OutfluenceLLC, or visit our contact page http://www.outfluence.com/contact-us/. We are always happy to help you.
(1) According to Statista.com