Co-Founder, Outfluence Developer

Al earned his Degree in Court Reporting from Baltimore Junior College in 1968. He began his career at the Maryland Workman’s Compensation Commission. In 1971 he accepted the position of Official Court Reporter in the United States Courts for the District of Maryland. In 1977 he formed his own business, today known as Al Betz & Associates, Inc.

In 2005 Al published his first book, Polishing the Pearl, and in 2008 he published Outfluence, The Better Way to Influence. He has also published Outfluence for Sales, and PowerWriters. In addition, he has assisted 30 individuals to write their life stories. He co-developed “You Are Here . . . now what?”

Al has served in leadership positions in the Maryland Court Reporters Association and in the National Court Reporters Association. He is an active member of the Taneytown Chamber of Commerce and will serve on its Board of Directors effective the Fall of 2019. He is a member of the Carroll County Tech Council. In 1970 Al was a member of a panel of court reporting leaders invited to participate in the development of Computer-Assisted Transcription (CAT). He later was selected by the Federal Judicial Center to join a CAT implementation team of three Federal Court Reporters nationwide. He has addressed audiences in 22 states on the topics of Inspired Performance, Constant Messaging, Customer Service and Leadership.


Co-Founder, President

Kay L. Betz is the President and Co-Founder of Outfluence, L.L.C., where she is a facilitator and training program designer. She has been the CFO of a prestigious court reporting firm since the 1970’s, and she was an instructor in the Department of Graduate and Professional Studies at McDaniel College for more than 20 years.

Kay has spoken on the topics of communications and personal development in her home state and at national conferences across the country. She has consulted on the topic of strategic planning for associations and nonprofit organizations. She feels honored to have worked with students who are interning and studying in the field of Human Services and providing services to individuals with intellectual and developmental disabilities through a special program at McDaniel College. Having worked and volunteered with high school students for most of her adult life, she put those involvements together, with her business and teaching experiences, to develop You Are Here… Now What?. She is a member of the Board of Trustees for Carroll Lutheran Village, serving as Board Secretary and chairing the Human Resources Committee, and the Lutheran Social Ministries of Maryland.



As one of Outfluence’s program facilitators, Eric Byrd is the front man of our team. He graduated from Western Maryland College (now McDaniel College) with a B.A. in Music, winning the prestigious Excellence in Music Award. He earned a Masters in Music from Morgan State University, singing with the internationally acclaimed Morgan State University Concert Choir under the direction of Dr. Nathan Carter.  Along the way, Byrd began what would be a 17-year teaching career at McDaniel. In addition, he designed and implemented the music program at Gerstell Academy, a private school whose entire curriculum is based on leadership principles and attributes.

In 2001, he led The Eric Byrd Trio in becoming US State Department (Washington, DC Kennedy Center) Jazz Ambassadors, beating out 74 other jazz trios for this distinguished title.  In 2010 he became Minister of Music/Worship Leader at St John Baptist Church, a large, historic African American church in Columbia, MD.  With nearly 2,000 members Byrd led a staff and volunteer base of over 125 individuals.  He personally oversaw a budget of over a quarter of a million dollars.  His day to day work involves resolving conflict, teaching new music, casting a vision for the future, managing a budget, modeling change and much, much more.  He is a Grammy Award voter for the last 10 years as a member of the Washington, DC chapter.  His tenure on staff ended in January 2019.


Director, Strategy and Communications

With extensive experience in Marketing and Communications, Taylor Lee joined the Outfluence team in 2014. She heads the Business Strategy and Communications department, where client satisfaction and positive communications are her highest priority. Over the course of her career, she has worked with a number of different companies, authors, and entrepreneurs in areas such as branding, marketing, business development, web design and development, copy writing and editing, administration, and management of teams, budgets, and events.

Currently pursuing a degree in psychology, Taylor lives in Charm City with one cat named Stella.