Feedback

The difference between a good decision under pressure and a poor one often comes down to feedback. 

This week I observed two groups of professionals—one in urgent care, another in a hospital. Both showed skill and composure in tough circumstances. What made the difference was their ability to ask clear questions, listen carefully, and act on the feedback they received.

Feedback is just as important in daily life. Whether we are parenting, leading a team, building relationships, or pursuing personal growth, the ability to invite, listen to, and act upon feedback shapes the outcome. Without it, we risk repeating mistakes or making choices in the dark. With it, we gain clarity, strengthen trust, and move closer to the best possible result. 

In the end, feedback is not just a tool for professionals under pressure—it’s a lifeline for all of us, guiding our decisions, refining our character, and helping us grow into who we are meant to be.